Career Opportunities
HOSPITALITY MANAGER
The Tasting Room is the core of our brewery. As the Hospitality Manager, your responsibility is to ensure that we create the best possible experience for locals and visitors alike by creating a welcoming, inclusive atmosphere and maintaining a friendly, efficient service team with clear financial and hospitality targets. Our goal is to be an essential aspect of the Tofino experience and facilitate connection between people and connection to our town. We strive for excellent customer service, efficient scheduling, a clear service plan, and a cohesive shared vision of the vibe and experience we are trying to create.
Responsibilities
- Leading the Tasting Room staff to deliver an excellent level of customer service and overall brewery experience
- Consistency of service and beer knowledge across all staff
- Detailed attention to Brewery aesthetic, display, vibe, lights, music
- Defining measurable standards relating to aesthetic, display, vibe, lights, music
- Work to achieve sales revenue targets
- Brewery cleanliness and organization
- Tasting Room team: staffing & scheduling
- Hiring and training, onboarding materials
- Leader on the floor during key times
- Primary contact for Liquor Inspector, law enforcement, etc…
- Tasting room inventory and supplies: stocking, Inventory and ordering
- Staff meetings and communicating new info via Slack
ANCILLARY RESPONSIBILITIES
- N/A
POSITION REQUIREMENTS
- 2+ years leading a team
- Related experience in Brewing Industry, Restaurant Industry
- Solid understanding of BC craft beer
- Detail oriented
- Great communication skills
- Serving It Right
- Ability to work weekends
REPORTING & COMMITMENTS
- Thurs - Mon, 8hrs/day, 40 hrs/wk
- 3 month review
COMPENSATION
- $28-32/Hr with expectation of a 40hr work week approx
- Tips/Gratuities when on floor
- Medical and Dental benefits
- Leadership Development education and training
- 6% (3 weeks equivalent) Vacation pay accrued